In its latest Zoomtopia announcement, it already counts more than 2 million Zoom Phone Seats sold. Source: Customizable Horizon Workrooms (VRScout) What Is Zoom Phoneīut the main meat of this article is to put the lesser-known Zoom Phone service, first introduced in 2019, into focus. Given the emphasis its CEO Eric Yuan puts on user experience, we believe that Zoom will be to overcome this weary aspect of video-calling and use it as a differentiating factor from its competitors. While this feature alone may not resolve Zoom fatigue, other solutions such as a customizable virtual world can be added to the mix. Until now, spatial audio has only been used in the gaming and virtual reality markets, but we may soon see that being applied to online video meetings. In September 2021, Zoom collaborated with Oculus to launch Horizon Workrooms, a virtual reality platform that provides immersive features including 3D audio. With this technology, sounds appear to come from different directions, simulating a 3D environment and thereby creating a more natural, lifelike audio experience. To mitigate that effect, Zoom engineers are working on developing an advanced spatial audio solution. It is a phenomenon that describes the exhaustion users feel after long video calls. Secondly, to ensure that it continues to dominate the user experience, Zoom is addressing its biggest problem: Zoom fatigue. Thus, investors' fear of consumers and businesses abandoning Zoom en masse upon the end of the pandemic is over-exaggerated. respondents believe that all interactions will continue to have a virtual element post-pandemic. 70% of executives surveyed by PwC are planning to increase spending on virtual collaboration tools, while 80% of U.S. It is here where I believe money can be made.įirst of all, the global video-conferencing market is expected to continue its expansion even after the pandemic, at 19.7% CAGR till 2026. Even fewer may have noticed the shift to cloud-based phone systems. On the other hand, few investors seem to think that video-conferencing will be here to stay, given the complaints of Zoom fatigue after endless video meetings. It is obvious to most people that the pandemic accelerated several trends such as e-commerce, online streaming, and digital payments. Thus the purpose of this article is to disprove those claims and substantiate why Zoom is a buy for 2022. The most-cited reason that investors dump Zoom's stock is that Zoom will not survive in a post-pandemic world, with signs pointing to its slowing top-line growth. Fast forward to the end of 2021, its stock is down by more than 50% from its February high. Back in 2020, Zoom ( NASDAQ: ZM) was a high-growth affair, its web-conferencing platform becoming a staple of remote work.
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